Unrestricted parking is available within the front car park or at the rear of the hospital in Bidwill Street.
Paying Accounts
You will receive either two or three accounts covering your surgery. Your accounts will come from the hospital, your surgeon and your anaesthetist (if you had one in attendance). If you are covered by health insurance you will need to collate all invoices relating to your surgery and forward these to your company for payment, along with any prior approval information provided. Office hours for payment of accounts: 8.00am-4.30pm, Monday to Friday. Payments can be made by Internet banking, Eftpos, Cash, Cheque or Credit Card.
Compliments / Complaints
The hospital staff trust you have been comfortable during your stay, that your treatment and care has been to your satisfaction, and that you have a speedy recovery. If you have any concerns or suggestions please write to:
The Manager, Tina Rogers or Chairman, Ken McKenzie
C/- Bidwill Trust Hospital
53 Elizabeth Street
Timaru
Alternatively you can contact the patient advocacy service. This is a nationwide free and independent service.
P:03 684 1594
FREE PHONE: 0800 377 766.
www.advocacy.hdc.org.nz
Our Specialists at Bidwill Trust Hospital
